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Servicemaster by Griffing is terrible, unprofessional, dishonest, overcharges, and dies sub standard work. DO NOT USE THUS COMPANY! We had to pay an independent contractor to finish the rip out and haul away. SM PROMISED A DISCOUNT FOR THEIR TERRIBLE WORK THEN BACKED OUT OF THEIR PROMISE. Add comment

  • Dec 30, 2014
  • Home Construction and Repair
  • North Lakeport, California
  • Damage Claim
  • 25
  • REVIEW RATING 4/5

They came to my home first they damaged dresser. Then a couch they left that day and we called their boss asking about their claims department they said they did not have one just send pictures so we did..no response the next day we found our gate broken again they denied it two men worked all day all around our house..just as they left I checked my son's room to find his window broken I called... Read more

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  • Oct 27, 2014
  • Cleaning Services
  • Memphis, Tennessee
  • Janitorial Services
  • 28
  • REVIEW RATING 3/5

I had been trying for several weeks to get a quote from Servicemaster Clean through their website for my plant's janitorial needs and never got any information back at all. I have come to crunch time and decided that in order to give them every possible opportunity I would just print off the RFP and hand deliver it to their office. I went in the address that had been brought up on Google and met... Read more

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  • Aug 26, 2014
  • Professional Services
  • Gladstone, Missouri
  • Unethical Servicemaster Franchisee
  • 28
  • REVIEW RATING 4/5

Due to fire related toxic smoke, all possessions were to be cleaned, boxed with exact location labeled for return. A portion of this was related to a private business in the home and a personal workshop. What we got were boxes with professional documents simply "dumped" in and all order in filing was lost. A locked file cabinet was broken into. It contained confidential documents protected by... Read more

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I used the ServiceMaster on Pine recently for my house when we had a pipe burst, they were great. No issues with their people or how their cleaned up the water damage. I highly recommend that location! Add comment

  • Apr 22, 2014
  • Cleaning Services
  • Rockville, Maryland
  • Equipment Charge
  • 24
  • REVIEW RATING 2/5

I was charged for more equipment than actually used by ServiceMaster Clean, Frederick, MD. An air mover (fan) was moved from one location to another and than photographs taken of that re-positioned fan and I was then erroneously charged for more equipment than actually used in my home. The company was not willing to correct that overcharge. I am left to wonder if this is a scam frequently used... Read more

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  • Oct 17, 2012
  • Construction
  • Broken Arrow, Oklahoma
  • Servicemaster
  • 1
  • 1
  • 75
  • REVIEW RATING 4/5

ServiceMaster franchise owners: Do you feel that you get the response you need to succeed? Do you feel you get the right support from your district staff about best practices from other regions about how to grow your business? I spent 2 years working with ServiceMaster. I met many executives within ServiceMaster…I did not meet one intelligent ServiceMaster executive, ever. I did meet many... Read more

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  • Feb 27, 2012
  • Home Construction and Repair
  • Kensington, Maryland
  • Water Damage
  • 7
  • 7
  • 64
  • REVIEW RATING 4/5

My insurance company reccommend this servicemaster company as a program provider for a water damage i had. Poor communication from the office, i don;t think the lady in the office had a clue what she was doing or talking about which led to slow service and not very good overall. I told my agent they had better never send servicemaster my way again and asked if they could do something with the... Read more

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  • Feb 24, 2012
  • Home Construction and Repair
  • Broken Arrow, Oklahoma
  • Water Damage Servicemaster
  • 3
  • 3
  • 109
  • REVIEW RATING 4/5

My insurance company reccommend this servicemaster company as a program provider for a water damage i had. Poor communication from the office, i don;t think the lady in the office had a clue what she was doing or talking about which led to slow service and not very good overall. I told my agent they had better never send servicemaster my way again and asked if they could do something with the... Read more

Was this review helpful? 3 1

  • Nov 06, 2011
  • Repairs
  • Middletown, New York
  • Service
  • 2
  • 2
  • 62
  • REVIEW RATING 3/5

ServiceMaster (Advanced Cleaning in Mobile, AL) sent us a statement for work not performed. When we contacted them about the mistake. They indicated that we should pay for the services even though they fully understood they did not do the work. I can't say that all the ServiceMaster franchises follow this type of practice. However, according to an attorney that I hired, he indicated that... Read more

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